Your voice, handled with care

ummute is the data controller for what you record and the account details you give it. If you have a question about your data, or want to exercise any of the rights set out below, email contact.ummute@gmail.com and a person will answer.

Your recordings, and the transcript and scores worked out from them. If you sign in, the name and email address from your Google account, so your history is yours to return to. While you are still on the free trial, an anonymous identifier held in a cookie so your free take can be counted — no name, no email, nothing that points back to you.

Only to do the one job: to measure your speech, show it back to you, and — once you have signed in — keep your history so you can practice the same line weeks apart and watch it improve.

The lawful bases under UK GDPR are simple. Processing your recordings to give you feedback is necessary to provide the service you asked for. Keeping a signed-in account rests on your consent, which you can withdraw at any time by asking for the account to be closed.

ummute uses only the cookies it needs to work: one signed, anonymous cookie that counts your free trial, and the session cookie that keeps you signed in. There are no advertising cookies and no tracking cookies — so there is nothing to consent to, and no banner to dismiss.

To understand how the site is used, ummute uses privacy-friendly analytics that set no cookies and store nothing on your device. They count visits without identifying you — no name, no email, and no selling of data.

When we advertise, we measure whether it worked. If you arrive from an ad, our server may tell the advertising platform — Meta, for instance — that a step was completed, such as finishing a take or signing in, so we are not paying to reach the same person twice. This is sent from our server, not through advertising cookies in your browser, and any email is hashed beyond recognition before it leaves us. We never sell your data, and you can ask to be left out of this at contact.ummute@gmail.com.

On AWS, in the United Kingdom (the London region), encrypted in transit and stored encrypted at rest. AWS is the infrastructure ummute is built on.

To turn a recording into feedback, parts of it pass through a small number of specialist processors, each handling only what its task needs: a speech-analysis service that measures the sound, a voice service that generates the reference audio you hear, and the language model that writes the notes on your delivery. None is given more than the work requires.

Some of these processors operate outside the United Kingdom. Where data leaves the UK, it is covered by the safeguards UK law requires for international transfers, and it is only ever the part of the recording that the task in hand actually needs.

Your recordings and transcripts are never sold, and never used to train anyone’s models. There is no advertising here, and nothing to share.

The microphone records whatever you say, and your transcript is sent to the model that writes your feedback. Treat it as you would any open mic — don’t record anything you would not want measured and described back to you.

Trial recordings made before you sign in are removed automatically after a short period if the account is never claimed. Once you have signed in, your recordings are kept until you ask for them gone, or close your account.

Because ummute is built and hosted in the UK, you have the rights UK GDPR gives you: to see the data held about you, to have it corrected, to have it deleted, to receive a copy, and to object to or restrict how it is used. To act on any of these, email contact.ummute@gmail.com and it will be seen to — usually within a month.

If you ever feel your data has been mishandled, you can complain to the Information Commissioner’s Office (ico.org.uk), the UK’s data-protection regulator. We would rather you came to us first, so we can put it right.

ummute is not intended for children under 16. If you believe a child has used it, email contact.ummute@gmail.com and the data will be removed.

If this policy changes in a way that matters, the date below changes with it.