The terms, plainly

ummute is for people aged 18 and over. If you are under 18, please do not use it. If we learn that someone under 18 has used it, we review the account and remove their data.

ummute’s replies are written by software, not by a person. They are guidance on how you speak, not a certified assessment, and they are not professional, medical or legal advice. ummute is not a crisis service. If you are in danger or need urgent help, contact your local emergency number.

Use ummute to practise your own speech. Do not use it to break the law or anyone’s rights. Do not record people who have not agreed to be recorded. Do not try to overload or abuse the service, or to get around its limits.

On the web, you can make a small number of free takes before you need a plan. We set limits on free and heavy use so that the service keeps running for everyone.

On WhatsApp, your account is the phone number you message from. You are responsible for what happens on it.

Your first month is free. About three weeks in, we'll tell you what it costs after that, so you can decide before anything is charged.

ummute replies when you write or send a voice note. Reply STOP at any time and it sends no more replies until you send START. WhatsApp is Meta’s service, and its terms apply to your messages alongside these. ummute does not charge for messages, but your own network or data plan might.

The plans and prices are shown at checkout. The price you see is the price you pay, in the currency shown, and it includes any tax charged. Your plan is sold through Onelink, LLC, Stripe’s merchant-of-record service. Onelink is the seller. It takes the payment and handles your card details, and we never see them. The charge on your card statement starts with LINK.COM*. Receipts and invoices come from Onelink, which also handles payment support. You can manage your order and cancel at link.com or on your account page.

Monthly and yearly plans renew automatically until you cancel. When you cancel, the next payment stops, and you keep the time you have already paid for.

You have seven days to change your mind about anything you buy from us. Tell us within seven days and we will refund you. Email contact.ummute@gmail.com. Refunds go back to the card that paid.

You can also ask Onelink for a refund. Refund emails come from Onelink.

If something goes wrong, for example you were charged twice, you were charged after you cancelled, or the service did not work, email us and we will put it right. Nothing here removes a right that the law does not let you give up.

You keep ownership of what you record and write. You allow us to process it so that we can give you the service, as the privacy policy explains.

ummute is offered as it is. The service may change, pause or end, and we cannot promise that it will always be available. It can be wrong about your pronunciation or your level.

As far as the law allows, we are not liable for indirect or knock-on losses that come from using ummute, and we give no warranties beyond those that the law requires. Nothing here limits any liability that the law does not allow us to limit.

To close your account and have your data removed, email contact.ummute@gmail.com.

ummute is made and run in Britain. These terms are governed by the laws of England and Wales.

If these terms change in a way that matters, we will say so on this page, with the date. Where it matters to a conversation, we will also tell you in the chat.